Have you ever called AT&T or Comcast or an MSP and been stuck dealing with an obnoxious low-level tech support person who can’t fix your issue and AFTER AN HOUR FINALLY PATCHES YOU THROUGH to the Tier 3 person who then fixed your issue in minutes!? Imagine there was a magic number that took you DIRECTLY TO THAT TIER 3 TECH EVERY TIME and you can grasp what we’ve built at LME. We’ve learned that most of our competitor’s staff their helpdesk following the 80/20 rule, where 80% is Tier 1 and the 20% is Tier 2+. LME does I.T. Services different because WE ARE ONLY STAFFED WITH TIER 3 TECHNICIANS, meaning you get straight to the expert every time you call
Leon started providing IT Services in 1994 with the goal of creating a cost effect alternative to hiring a full IT Staff. You receive the benefits of having experienced and knowledgeable I.T. staff without the associated staffing commitment. We cost less, have more experience and give you a TEAM of technology professionals to work with. The problem with the I.T. industry is an overall lack of talent. Any kid can fix a virus or install Windows but very few people can design networks, create secure procedures and put in place a system that can manage it all at once
You deal with same people EVERY time you call and you see the same faces EVERY time we come to your office because we DON’T outsource. Dealing with a Local I.T. Consulting company means knowing and trusting the people handling your systems. Your I.T. Support system is stable and consistent because we have a core team of talent that isn’t going anywhere. We want you to know and trust the people you are dealing with and to understand that we take a long term view on both your businesses I.T. and Cyber Security systems
Security, Ransomware, Encryption and Virus Protection
Backups, Hot-sites, Disaster Recovery & Business Continuity
Servers, Computers, Mac's, Cloud and Hosted Solutions
Office 365 Migrations, Licensing and Management
Firewalls, Network Management, System Design & Security
Hardware Upgrades, Productivity Analysis & Time Management
They built us a clean, mobile optimized website on time and without issue.
Leon and Joe have built a system that makes our lives easier by removing obstacles we thought inevitable with remote working life. Couldn't be happier with the way we operate now!
I was looking for experienced computer consultants because I was tired of poor IT support. I asked some of my business contacts and was referred to LME. They installed our firewall, upgraded my slow computer and fixed a host of network issues. I really appreciate their common sense approach to computer support.